Support Center
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General
BETADAY is an advanced, hyper-efficient Point of Sale ecosystem designed for modern retailers. It combines offline-first reliability with cloud-sync intelligence, allowing you to manage sales, inventory, and staff from any device.
BETADAY operates on a flexible subscription model. You can choose Monthly, Quarterly, or Annual billing cycles. We also offers a 14-day free trial so you can experience all premium features with zero commitment.
No! BETADAY is built with 'Edge Performance' technology while using the desktop version. It works fully offline, allowing you to process transactions during internet outages. Once you're back online, everything syncs automatically to the cloud.
Pricing & Billing
It means your subscription is not tied to a specific piece of hardware. You can log in and use your workspace on a mobile phone, a tablet, a desktop computer, or the web. Your data is unified across all of them.
No. The pricing displayed on our website is for the software license only. Hardware costs (like thermal printers, barcode scanners, and POS terminals) vary depending on your specific needs. Please contact one of our certified installers for a hardware quote.
Yes! You can add or remove 'Power-Up' modules at any time from your dashboard. Plan changes are pro-rated to ensure you only pay for what you use.
Security & Data
We use 'Vault Security'—multi-layer encryption for all data at rest and in transit. Our cloud infrastructure is built on PCI-compliant servers, ensuring your financial records and customer data are always protected.
Absolutely. Our 'Force Multiplier' staff management system allows you to create custom roles with specific permissions. You can control who can void transactions, view reports, or edit inventory.
Modules & Features
The KDS is a digital monitor for your kitchen team. Instead of messy paper tickets, orders from the POS appear instantly on a screen, allowing chefs to track preparation times and mark items as ready. It's essential for high-volume restaurants and bars.
Yes. Our Advanced Inventory module allows for batch-level tracking. You can record different cost prices per batch, track expiration dates, and get automated alerts before products expire.
Stay connected to your business regardless of where you are. Get instant WhatsApp notifications for critical actions like high-value voids, cash drawer openings, staff logins, or end-of-day sales summaries.
Setup & Deployment
You can sign up directly on our website and start using the web version instantly. For hardware setup and local network configuration, we recommend contacting one of our Certified Affiliate Installers via the 'Find Installer' page.
BETADAY is hardware-agnostic. It works with most standard 80mm and 58mm thermal printers (USB, Bluetooth, or LAN), USB barcode scanners, and traditional cash drawers.
Yes! Our Desktop client is cross-platform. You can also run the entire system through any modern web browser like Chrome, Safari, or Edge.
Affiliate Program
Affiliates earn up to 15% commission on every license renewal for the lifetime of the business they onboard. Additionally, you keep 100% of your service fees for hardware installation and local support.
Earnings are tracked in your Affiliate Dashboard. Payouts are processed every Friday directly to your registered bank account once your balance exceeds ₦5,000.
Still have questions?
Our team of experts is ready to help you digitize your retail business. Get in touch for a personalized consultation.